We are National Lottery Casino, the online platform providing a range of instant win and casino-style games to our users. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please take your time to read them carefully.
Acceptance of the Terms
Your access to our website and use of our services is subject to your agreement with these Terms and Conditions. If you do not accept all of the terms and conditions contained in this document, please leave our site immediately.
Eligibility Requirements
To be eligible for an account with National Lottery Casino, you must:
We may ask for identification and proof of address to verify your eligibility.
Geographic Restrictions
National Lottery Casino is primarily available for users physically located in the United Kingdom. We reserve the right to restrict access to certain features, games, or promotions based on your location. If you are accessing our site from outside the UK, please be aware that we may not offer all services or features to non-UK residents.
Account Registration Rules
When creating an account with National Lottery Casino, you must:
You are responsible for maintaining the confidentiality of your username and password. You will be held accountable for any activity conducted through your account.
Identity Verification and KYC
We may ask you to verify your identity and proof of address from time-to-time, in accordance with our Know Your Customer (KYC) policies.
Account Accuracy Obligations
You must ensure that the information provided during registration is accurate and up-to-date. Failure to do so may result in account restrictions or termination.
Account Security Responsibilities
You are responsible for maintaining the security of your login credentials, computer, and internet connection. National Lottery Casino will not be liable for any losses resulting from unauthorized access due to inadequate security measures on your part.
Login Credentials and Password Protection
Your username and password must remain confidential at all times. You agree to notify us immediately if you believe there has been unauthorized access to your account.
Restricted Behaviour and Prohibited Activities
The following activities are prohibited:
National Lottery Casino may suspend or close your account if we believe you have engaged in these prohibited activities.
Bonus and Promotion Rules
Bonuses and promotions offered by National Lottery Casino are subject to the following conditions:
Please read our bonus terms carefully, as they form part of these Terms and Conditions.
Wagering and Gameplay Conditions
You agree to play responsibly and in accordance with the rules outlined for each game. National Lottery Casino reserves the right to modify or remove any game at its discretion.
Bonus Abuse Prevention
National Lottery Casino has measures in place to detect and prevent bonus abuse, including but not limited to:
If we suspect bonus abuse, we may suspend or close your account without notice.
Deposits and Withdrawals (Only if supported by source material)
To make a deposit or request a withdrawal, you must have completed the verification process. Deposited funds are subject to wagering requirements before they can be withdrawn. We reserve the right to modify our payment options at any time.
Verification Before Withdrawals
National Lottery Casino may ask for additional information or documentation from you when requesting a withdrawal. This is intended to prevent fraud and ensure that funds reach their rightful owner.
Processing and Review Procedures
Withdrawal requests are reviewed by National Lottery Casino in accordance with our policies and procedures. In the event of discrepancies, we reserve the right to request additional verification information from the player.
Responsible Gambling Expectations
We encourage all users to gamble responsibly and within their means. If you believe you have a problem with your gaming habits or if someone else has concerns about your behavior, please contact us or visit our responsible gambling resources page for more information.
Self-Exclusion and Account Restrictions
If we determine that self-exclusion is required due to abusive behavior or problem gaming, we will notify the relevant authorities. National Lottery Casino reserves the right to restrict access to certain features or games during this period.
Game Fairness and RNG Systems
Our games use Random Number Generators (RNGs) to ensure fairness. All outcomes are entirely random, and our systems are audited regularly by third-party providers to maintain their integrity.
Technical Interruptions or Voided Gameplay
National Lottery Casino does not accept liability for any losses arising from technical interruptions or voided gameplay due to unforeseen circumstances such as server downtime or equipment failure.
Suspension or Closure of Accounts
We may suspend your account temporarily if we suspect fraudulent activity, and permanently close it in cases where a player's behavior poses a risk to the integrity of our operations. In such instances, any funds held on deposit will be returned, minus any amounts due from you under these Terms and Conditions.
Intellectual Property and Platform Ownership
All content provided by National Lottery Casino (including but not limited to games, graphics, software) is protected under applicable law, including copyright and trade mark legislation. No part of this platform or its contents may be used without prior written consent from us.
Limitation of Liability
In no event will National Lottery Casino's liability exceed the amount of your last deposit. We are not responsible for consequential losses such as loss of income, lost opportunities, or distress damages arising directly or indirectly out of use of our services.
Modification of Terms
We may modify these terms at any time without prior notice to users. Your continued access and use of our platform will constitute acceptance of the updated terms.
Contact or Support Guidance
For general inquiries about National Lottery Casino's policies or operations, please visit our support section for contact information or submit a query through live chat during business hours.
By continuing to browse this website and use its services, you acknowledge that you have read and accepted these Terms and Conditions in their entirety.
